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Excellence Inspired by


Since 1992, Rapid Response has been committed to having the most qualified, extensively trained personnel and the most advanced technologies available with the singular purpose of providing our Dealers and their customers with the very best monitoring services. It is our unmatched professional team that deserve the credit for our accolades, our record-breaking growth and our consistent leadership in the industry.

Featured Award

2016 CSAA Central Station of the Year

“Rapid Response’s core belief is three-pronged: people, training and technology. The Excellence Awards judges determined that this outstanding company proved to deserve the spot at the pinnacle of our industry. Rapid’s application detailed extensive plans for disaster recovery, false alarm reduction, education and training, technology innovation, customer relations, and community outreach efforts including charitable activities. Its leaders are heavily involved in bettering the industry through volunteering with industry associations to advance important issues such as standards, public sector engagement, and legislation.” - CSAA Excellence Awards Judges


Notable Awards

Society for Human Resource Management:
Employer of Distinction Award for Best Work Environment Rapid Response was awarded for our dedication to providing a superior work environment for all employees.


American Heart Association:
Fit-Friendly Worksite Gold Achievement Award Rapid Response was recognized for our efforts in promoting health and wellness programs for our employees.


Healthiest Employers of Upstate New York:
Medium-size Business Category for creating a healthy work place for employees by implementing unique and customized health and wellness programs within the organization.


Statement of Support for the Guard and Reserve:
Rapid Response is proud to support the needs of our servicemen and women in all branches of the military.


New York State Governor’s Office:
Recognized as an outstanding example of technology-based business growth. Rapid Response is dedicated to supporting local career opportunities and growing through our partnerships with our valued Dealers.

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