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| 1)
What data will synchronize with the Palm OS®
device? |
The account
address information, panel type, call list, passcodes,
zone descriptions, account notes and signal activity
can be synchronized. Each field is optional, only
the information you specify will be synchronized.
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| 2)
Can I use the Rapid Response Palm OS® Software
without using RapidLink? |
No.
The Palm integrates with RapidLink by performing
a HotSync® using a data conduit developed
by Rapid Response. Without RapidLink you
will not be able to transfer
your account information |
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| 3)
I would like to sync my Palm OS® device with
RapidLink across my network. Is this possible? |
Yes.
You must install RapidLink on the PC you wish to
sync with; RapidLink must then be configured for
network access. |
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| 4)
Can I access RapidWeb with the Palm OS® device? |
Yes.
Our dealer access web site (RapidWeb) has been
designed to support
mobile devices. The Palm OS® device must support
wireless internet access in order to connect to RapidWeb. |
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| 5)
Which Palm OS® device should I buy? |
There
are a variety of Palm Powered products from various
manufacturers.
Any device utilizing Palm OS® version 5.4 or earlier
is compatible with our software. As newer versions
of
Palm OS® are released, our software will be updated
for compatibility. |
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| 6)
How much does the Rapid Response Palm OS® software
cost? |
There
is no charge for either the RapidLink or Palm
OS® software.
They are provided free of charge to all dealers with
a minimum of 6 accounts online with us. |
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RapidLink is
a Microsoft Windows application that is installed
on your personal computer, laptop or computer
network. A dealer s account database is
downloaded from the Central Station and stored
locally on their computer. Account lookups and
report generation can accomplished quickly and
efficiently since you are working with a local
copy of your data. RapidLink also allows for
account updates and data entry. Your account
modifications can then be synchronized with the
Central Station.
RapidWeb is
an Internet based site that allows dealers access
to their account database. Data access is accomplished
through any device supporting a web browser. Account
data can be viewed and edited wherever you have
access to the Internet. Data and reports are displayed
in real-time from the Central Station and always
up to date. RapidWeb also allows a dealer to permit
their customers to access their own account information. |
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