PHONE:800.558.7767
 
Links to Vendors:

Telecom


Redundant Phone Switch

There is little more critical to security monitoring than continuous communication. Rapid Response Monitoring has taken every step possible to be sure that communication with our Monitoring Center never has an interruption. Rapid Response's Avaya Definity G3R Version 11 Communication Switch with critical reliability option. This switch has dual processors and redundant fiber optic links between carriers for greater dependability, and is designed to stay on the job even if other components should fail.

Rapid Response's telecom system's primary power source is DC, further backed up by two UPS (Uninterruptible Power Supply) units and dual CAT generators. Rapid Response's investment in the best available telecommunications technology virtually guarantees that your calls will get through, no matter what the circumstances.

Reliability- Three Times Over

Rapid Response offers TRIPLE Telecommunications back-up. Utilizing four national service providers (MCI, PaeTec, Sprint and AT&T) as well as a pair of local providers, our multiple T-3 circuits from each telecom provider enter the monitoring facility through a fiber optic Synchronous Optical Network (SONET) architecture: One provider's two T-3s enter from one access, while another enters the center's network from a separate point with its own independent T-3s. It is mission critical reliability with triple back-up.