Introduction

RapidLink Version 10 for Windows is a Dealer Access Program written to give you complete, 24 hours a day access to your Customer Database. The program retrieves information from the Central Station Automation System and stores it on your own PC. Therefore you can store and view account histories, run reports, and maintain your database all offline.

Requirements

In order to run RapidLink for Windows, you must have:

• Windows 2000, Windows XP, Windows 2003 Server and/or Windows Vista (32 Bit)
• Pentium Processor
• 50 MB of disk space on your hard drive
• 512 MB of RAM
• A High-Speed Internet Connection (DSL or Cable)

RapidLink Functions

RapidLink 10 is a multipurpose program. It serves all needs for monitoring your account database as described below. With RapidLink 10 for Windows you can perform the following functions:

View Account Database Through Uploading and Downloading of your account information with the Automation System, your database is stored on your PC. You can view all account information ­ Address, Call List, Passcodes, Zone Info, Open & Close Schedules, and more!

Edit Account Database You can make your own database changes with RapidLink. Once you save your changes, simply Upload them to the Central Station.

Put Accounts On and Off Test RapidLink gives you the ability to dial directly into the Automation System and put accounts on and off of test without operator intervention.

Viewing History You can store your account history as long as you like. There are purging and archiving functions available to minimize the size of your database files on your hard drive.

View Messages All messages taken by the Central Station are downloaded to your RapidLink, allowing you to track calls. These can also be stored, purged or archived as desired.

Run Reports Once your information is downloaded, you can run several types of reports. You can even format a Page Header for the reports if you wish to mail them to your customer.

Much More There are many other features of the program that are better explained through its use and instruction manual. The best way to discover them is to Be Positioned For Performance with Rapid Response. RapidLink 10 is completely written and maintained by our in house programming staff. Therefore, we constantly work to improve its functionality. The program can also be customized to fit a special need for your company.

For more information, see our RapidLink FAQ.

* While earlier versions of RapidLink will still be eligible for Tech Support/Assistance, they will not be issued after October 1st 2008. Call to learn more about RapidLink 10 today! 1.800.558.7767