How does it work?
- The Two-way Voice system automatically vectors signals to operators specially trained to handle quickly unfolding situations.
- Once an alarm has been received, a Control Center Specialist can listen in and, if no threatening sounds or voices are overheard, communicate directly with the premises.
- The operator gains immediate verification of the situation and avoids a false alarm mitigating the ‘verified response’ issues that have lead many police jurisdictions around the country to require verification before a response will be dispatched.
- Depending on subscriber preferences, most Two-way enabled accounts display medical histories, outstanding security issues, and other information helpful to the operator in assessing the situation and to the authorities asked to respond.