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Exceeding the Standard

EFFICIENT PLATFORMS
EXTENSIVE INTEGRATIONS

COMMERCIAL FIRE MONITORING

Professional Fire Monitoring Since 1992

EFFICIENT PLATFORMS
EXTENSIVE INTEGRATIONS
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    OVERVIEW

    Our dedicated team of professionals has been serving Commercial Fire Dealers throughout the nation for over 27 years, including in some of the biggest cities in the world. Many of our Dealer Support Account Executives focus on nothing else, and our Control Center Specialists are required to complete specialized Commercial Fire training.

    We are not only in full compliance of the sector’s certifying bodies, but we actively contribute to the development of those standards.

    Most importantly, our teams possess expertise and a broad knowledge base that encompasses the explicit requirements underlying planning, certifications, installation and service of this extremely critical life-safety service, as well as the inherent precision that defines Commercial Fire technologies.

    We get what it takes to be a Commercial Fire Integrator.

    CONSISTENT

    RELIABLE

    REDUNDANT

    Rapid Response has supported Commercial Fire Monitoring since 1992.

    • Multi-redundant technologies designed specifically for monitoring Commercial Fire
    • Dealer Support Account Executives dedicated to the Dealer segment
    • Experienced Regional Account Executives building effective business relationships
    • Compliance with certifying organizations and committee members for development of standards in NFPA and TMA
    • Extensive awareness of jurisdictional requirements, supervision, and more
    • Licensing staff maintaining account requirements and our national database

    TRAINING, THEN MORE TRAINING.

    EXACTLY WHAT YOU SHOULD EXPECT

    TECHNOLOGIES TO EXCEED COMMERCIAL STANDARDS

    A wide array of receivers and technologies

      Receivers

    • AES IntelliNet
    • Napco
    • Firelite
    • Bosch
    • ICT Armor IP
    • Osborne-Hofmann
    • DMP SCSVR
    • SurGard System V
    • SurGard System 4
    • SurGard System 3
    • AlarmNet
    • Uplink
    • Gamewell FCI
    • Notifier
    • Honeywell
      Technologies

    • AES IntelliNet
    • Uplink
    • Telguard
    • DSC
    • Bosch
    • DMP
    • Honeywell Panels
    • ICT Armor
    • Napco Netlink
    • Connect 24
    • AlarmNet
    • Gamewell FCI
    • Notifier

    IN COMMERCIAL FIRE MONITORING, NOTHING IS MORE IMPORTANT THAN RELIABILITY

    FULLY CERTIFIED FOR COMMERCIAL FIRE MONITORING

    Dedication Assured

    • UL Listed
    • FM Certified
    • Compliant with National Fire Protection Association (NFPA) 72 code standards and regulations
    • Certified to comply with the stringent regulations required to monitor fire alarms in New York City’s five boroughs
    • Certified by TMA in cooperation with AT&T FirstNet®, the federal communications band reserved for crisis emergencies, to provide monitoring services.
    • Licensed in all states requiring licensing

    ENHANCED DATA TRANSMISSION ENSURES IMMEDIATE AND EFFECTIVE RESPONSE

    • Multi-redundant power, network, cybersecurity and communication systems ensure instant system and operator response
    • Vectored signals between lockstep full-load Monitoring Centers, as well as interactive notification via rapidSMS, concurrent with dispatch, better prevent possible sprinkler or fire damage and injury to occupants
    • Concierge service provided by a Dealer Support Account Executive dedicated to your account means always accurate data
    • 24-hour Data Entry services provide account updates within 30 minutes; you can make your own changes instantly on our apps
    • Dealer-inspired apps also provide quick and efficient fire system testing and account management
    • Geocoding and participation in all active ASAP-PSAP jurisdictions improve accuracy, responder reaction times and safety

    INDUSTRY-LEADING MOBILE APPS FOR YOU AND YOUR CUSTOMERS

    • Our in-house Software Development Team provides the most extensively featured mobile apps in the industry
    • Manage accounts and expedite testing on our Rapidmobile app, and for your customers… the MySecurityAccount Pro app
    • Place any zone, event code or signal class on test… from anywhere
    • Get instant test status control… no phone call, no emails, just instant changes
    • Control runaway signals, reduce attrition and better manage your Commercial Fire accounts
    • Robust control at the tip of your fingers