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Two-way Voice Verification may be a more economical option than Video Monitoring, and, in most cases, overcomes residential subscribers’ concerns regarding an invasion of privacy– their common objection to Video Monitoring– increasing a dealer’s chances of securing the account.

Moreover, many home or business systems already have integrated audio speakers and receivers built-in and can be programmed to include Two-way service. Others are designed to receive an interface card that works seamlessly with the installed system to support the service.

Verified Response
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    Verified Response

    Utilizing a Direct Connection of on-site speakers and microphones to the Rapid Response Monitoring Center, Two-Way Voice Monitoring is efficient and effective in both residential and commercial uses and provides an immediate ‘verified response’:

    • Connects within seconds providing immediate verification and clarification of emergencies.
    • Enables communication with individuals who may be physically unable to answer the phone.
    • Virtually eliminates false alarms and subsequent fines.

    How does it work?

    • The Two-way Voice system automatically vectors signals to operators specially trained to handle quickly unfolding situations.
    • Once an alarm has been received, a Control Center Specialist can listen in and, if no threatening sounds or voices are overheard, communicate directly with the premises.
    • The operator gains immediate verification of the situation and avoids a false alarm mitigating the ‘verified response’ issues that have lead many police jurisdictions around the country to require verification before a response will be dispatched.
    • Depending on subscriber preferences, most Two-way enabled accounts display medical histories, outstanding security issues, and other information helpful to the operator in assessing the situation and to the authorities asked to respond.