Ready For A Change?

Be Part of a Team That Makes an Impact.

We are a hyper customer-focused company that leverages technology combined with world class service to safeguard our communities.

Life at Rapid


We've Got Your Back

You are supported every step of the way with focused training, a collaborative team-based environment, and approachable leaders.


Get Involved

We are active members of the community. We volunteer for causes we care about and sponsor local organizations and events.



More than just a job –
become a member of the team, build relationships, and achieve together.

Perks & Benefits

Our Mission

Every day we provide peace of mind,
secure our customer’s communities,
and protect lives and property.

Health & Wellness

We offer extensive medical, dental,
vision, life insurance, gym
memberships, and much more!

Financial Security

Meet your goals with our 401k match,
credit union membership, paid vacation,
and opportunities for overtime.

Advancement Opportunities

Grow with us.
92% of senior leadership started
in an entry level role.


Enjoy pizza Fridays, event ticket
giveaways, reward programs,
and an ultra-modern campus.

Growth Industry

We serve a growing market that
is rapidly expanding as the world
becomes even more connected.

About Us

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Syracuse, NY

Corona, CA