Explore Security Monitoring And Call Monitoring Jobs

Ready For A Change?

New Customer Care Center in Henderson, NV, offering security monitoring jobs at RRMS.
Professional in a blue shirt seated at a desk, performing duties in a call monitoring job.
Smiling woman wearing a headset at her desk, representing opportunities in security monitoring jobs.
Two colleagues talking in a cafeteria, highlighting the community aspect of a call monitoring job.
A large call center with numerous employees at their stations, showcasing the scale and activity of security monitoring jobs.
Employees gathered outside by a food truck, showcasing the community and opportunities for jobs hiring in Syracuse, NY.
A smiling woman wearing a headset at her desk, representing opportunities in security dispatcher jobs.
Women at work in a call center environment, showcasing opportunities in technical support specialist jobs.
Be Part of a Team That Makes an Impact.

We are a hyper customer-focused company that leverages technology combined with world class service to safeguard our communities.

Professional in a blue shirt seated at a desk, performing duties in a call monitoring job.
Smiling woman wearing a headset at her desk, representing opportunities in security monitoring jobs.
Two colleagues talking in a cafeteria, highlighting the community aspect of a call monitoring job.
A large call center with numerous employees at their stations, showcasing the scale and activity of security monitoring jobs.
Employees gathered outside by a food truck, showcasing the community and opportunities for jobs hiring in Syracuse, NY.
A smiling woman wearing a headset at her desk, representing opportunities in security dispatcher jobs.
Women at work in a call center environment, showcasing opportunities in technical support specialist jobs.
New Customer Care Center in Henderson, NV, offering security monitoring jobs at RRMS.

Life at Rapid

Team

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We've Got Your Back

You are supported every step of the way with focused training, a collaborative team-based environment, and approachable leaders.

Community

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Get Involved

We are active members of the community. We volunteer for causes we care about and sponsor local organizations and events.

Support

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#TeamRapid

More than just a job –
become a member of the team, build relationships, and achieve together.

Perks & Benefits

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Our Mission

Every day we provide peace of mind,
secure our customer’s communities,
and protect lives and property.

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Health & Wellness

We offer extensive medical, dental,
vision, life insurance, gym
memberships, and much more!

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Financial Security

Meet your goals with our 401k match,
credit union membership, paid vacation,
and opportunities for overtime.

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Advancement Opportunities

Grow with us.
92% of senior leadership started
in an entry level role.

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Extras

Enjoy pizza Fridays, event ticket
giveaways, reward programs,
and an ultra-modern campus.

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Growth Industry

We serve a growing market that
is rapidly expanding as the world
becomes even more connected.

About Us

Founded in Syracuse, NY in 1992, we are now serving the industry from multi-redundant Command Centers in Syracuse and Corona, CA, as well as from a Customer Care Center in Henderson, NV. We are a critical response security company focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Syracuse, NY

WELL Health-Safety rated building illuminated at night, highlighting the workplace for a call monitoring job

Corona, CA

Exterior view of a corporate building in Corona, highlighting opportunities for security monitoring jobs.

Henderson, NV

RRMS Henderson building illuminated at night, representing the workplace for a call monitoring job.
Glassdoor badge for 2020 Best Places to Work, representing call monitoring jobs and security monitoring jobs.
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Badge for Healthiest Employers of Upstate NY, representing the workplace environment for security monitoring jobs.
Corona 2020 badge, showcasing the achievement and standards in security dispatcher jobs.
Centerstate Corporation For Economic Opportunity badge.