You need more than just solid monitoring services. Grow with custom solutions built to support your scale.
When you’re a scaling enterprise, you need more than the same solutions that worked when you were smaller. Find the monitoring services your customers depend on below and know that they are backed up by an infrastructure you can build on.
Deliver protection & peace of mind through fundamental security systems with sophisticated professional monitoring.
Customers with fire or CO alarms deserve and desire the added safety & response of quality monitoring services.
Complexity is made simple with our experience and how we monitor commercial fire systems and areas of refuge.
Deploy professional monitoring for asset tracking, geofencing, and mobile resource management technology.
Rely on trained Specialists to support your personal emergency, fall detection, and life safety customers.
Deliver critical emergency response service to call boxes in elevators, college campuses, and shelter-in-place locations.
Power your video alarm verification offering with trained & experienced Specialists and leading operating platforms.
Put human judgment and compassion to work supporting your innovative technologies at scale.
Ensure an unbroken flow of information between your business and your customers, providing 24-hour service.
Put our bandwidth & technology to work to amplify your SONITROL franchise with our specialized monitoring division.
Growth is the product of a partnership: your partner must understand and invest in the infrastructure and solutions you need to execute at scale.
Your team continues to deliver monitoring services as we receive your alarm traffic & provide redundancy infrastructure.
Your team & ours share a custom split of your alarm processing volume while we provide all technical infrastructure.
You leverage our team for 100% of your alarm processing in addition to deploying our receiving infrastructure redundancy.
Dealers & integrators that have their own digital ecosystems, proprietary software, or web portals for their subscribers can add the value of piping direct monitoring center data into your customer experience with an enterprise integration written by our in-house programming and software development team.
Buying or selling accounts? We can help. Dealers & integrators of all sizes are part of our vast family of dealers who have access to a powerful network of businesses across North America that can be potential acquisition, merger, or market exit partners. We can make introductions and referrals to support your big-picture business goals.
Franchises with multiple branches and larger businesses with multiple sub-dealers are a welcome part of our Dealer family. We have the software, experiences, and operational processes to support the complexity of these enterprises with ease. Further, you can count on our support to keep your business data organized as accounts are moved.
Exceeding expectations with next-level support services. You should get more from a monitoring partnership — that’s why our teams support you, your customers, and your business from day one. Level up your business with superior support — included, standard.
Experience a partnership with exclusive, concierge-level service devoted to supporting and growing your business.
Legacy & cutting-edge: Systems & signal transmission experts are always ready to help you with troubleshooting, 24/7.
In addition to account onboarding, this team reviews & verifies data around the clock to help you assure accuracy.
This tenured team manages your white-glove account transfer, ensuring a seamless customer experience.
Analysts monitor your signal traffic for anomalies and identify opportunities to enhance your customers’ satisfaction.
Elite specialists ensure consistent customer service for complex accounts during transition into our monitoring centers.
This in-house team creates, maintains, and improves proprietary applications to serve your business needs.
As your advisors, this team creates, sources, and helps make sense of the info you need to make business decisions.
We seek out and maintain partnerships with many new & well-known industry vendors that help you do business better.
Differentiate your business. Generate more service call revenue, increase customer engagement, decrease attrition, and reduce false alarms with our end-user and Dealer connectivity tools.
An app-free alarm management platform providing customers with real-time notification & control of events.
Dealer app: granular control to put any zone or signal class on test, view live account history, hear call recordings.
Web-based dealer access to the full breadth of monitoring center data, built for the way you need to use it.
Provide secure account access for your commercial customers & PRO access for those with multiple accounts.