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Sunsetting Your Central Station

Sunsetting

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    CHALLENGES FACING TODAY’S CENTRAL STATION

    Investment ▸ Security ▸ Services

      Constant Investment
      “The costs of providing even basic monitoring service is skyrocketing.”

    • Opportunity costs for Executives’ and Management’s time to manage the day-to-day operation
    • Recruiting, advertising, training and turnover
    • Salaries, wages and hiring for new expertise
    • Facilities, technical infrastructure, hardware, software and security services
    • Telecom and IP connections and services
      Maintaining and Improving Data Privacy
      “Today, the highest level of vigilance requires experts, technologies and standards that are very expensive.”

    • Compliance with new industry and international regulatory standards require extensive data administration
    • Managing, storing and protecting data requires considerable investment in cybersecurity specialists, equipment and software

      Consumer Expectations
      “Consumers are demanding a more engaged and curated experience in their increasingly digital lives, and monitoring providers need to adapt to this change in demand.”

    • A personalized experience is now expected
    • Connecting with customers on their terms and on their time with a myriad of customizable notification options
    • Advanced automation allows our Dealers to offer differentiated services tailored to the customer’s needs
    • Leveraging proprietary solutions to give customers the control they want, reduce false alarms, and manage their accounts

    REVOLUTIONIZE

    YOUR MONITORING CENTER

    WITH A RAPID RESPONSE PARTNERSHIP

    TRUE PARTNERS IN SERVICE

    Dee Ann Harn RFI

    We operated our own monitoring center for many years, but our partnership with Rapid Response provided a huge extension to grow our business in a way we couldn’t have on our own.
    Dee Ann Harn, CEO
    RFI Enterprises, Inc.

    Imagine …

    • Being far ahead of industry standards… and staying there
    • Being in a place filled with highly qualified, extensively trained security professionals
    • Being served east and west by the most advanced fully redundant monitoring centers in the industry
    • Having feature-rich account management apps designed in-house for you and your customers
    • Having customized reporting and data capabilities
    • Offering rapidSMS, an interactive service that provides instant notification of alarms
    • Acquiring UL, FM and FDNY monitoring certifications without even applying

    … Imagining things you never imagined

    TRANSITIONING

    “We understand that handing over your monitoring services to a Third-party Central Station is not a decision made lightly. Our expert team of Transition Specialists have helped countless monitoring centers make the transition successfully, and they handle the bulk of the work required in a seamless step-by-step process, allowing you to regain focus on your core business.”

    Understanding both your and your customers’ expectations, review of monitoring best practices, and exploration of Rapid Response services and capabilities

    Discovery visits by our dedicated Transition Team and establishing a comprehensive transition timeline

    Hands-on training for your team and key customers, and in-office support during the transition

    Sales, Transition, and Dealer Support Teams provide post-transition assistance to ensure services are meeting and exceeding expectations

    WE NEVER FORGET…

    Our Success Relies

    Entirely On Yours.