WORLD-CLASS INNOVATION & TECHNOLOGY, SERVICE POWERED BY PEOPLE.

We are a Professional Monitoring service provider, delivering human compassion and judgment to safety, security, and smart technology at scale.

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What you do is what we do.

Whether you’re big or small, are just-launched or generations-deep, you deserve a partner with the experience, commitment, and infrastructure to advance your business goals. Your next chapter starts here.

Enterprise Systems Integrators

Leverage solutions that fit your scale, or deploy Central-Station-as-a-Service (CSaaS) strategies.

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Commercial Fire Integrators

There is no substitute for 30+ years of commercial fire monitoring experience.

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Independent Alarm Dealers

Standard alarm monitoring isn’t standardized. Get everything you can’t afford to do without.

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Medical & Life Safety Providers

Elevated empathy & specialized care for PERS, mPERS, lone-worker, and monitored medical devices.

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IoT & Smart Home Innovators

Lead the way to a connected future by integrating human service & artificial intelligence.

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Industry Innovators

Break the status quo with solutions for change-makers in startups or new divisions in established companies.

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Strategic Partners

Mutual benefit through mutual commitment. Bring new value to market through a strategic partership.

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Uncommon quality. Everywhere.

Even the indifferent will notice the difference. See how 30-years of experience and a philosophy of never-ending investment redefine what’s possible with Professional Monitoring.

Our Monitoring Centers

Two types of facilities, one set of high standards. Your Professional Monitoring services are provided by two multi-redundant, hardened Command Centers and one secure Hosted Customer Care Center, all staffed 24/7/365. No provider invests more in the infrastructure that serves you and your customers.

EXPERIENCE THE DIFFERENCE

People & Training

There’s nothing artificial about our intelligence. Professional Monitoring is highly-specialized customer service, so people are the heart of everything we do. From recruiting to training to quality assurance, we build and grow the best team in the business to deliver the best for your business.

WHY IT MATTERS

Technology & Innovation

If you aren’t moving forward, you’re moving backward. MPLS-connected full-volume data centers, CTIintegrated switching gear, private SONET rings, 22 in-house app developers… You deserve a partner who never stops investing in the hardware, software, and expertise powering the core service behind your business.

SEE THE INVESTMENTS

If it were easy, everyone would have done it

No Professional Monitoring provider invests more in pursuit of their mission. Full stop. Why? Because to us, a mission is more than a means to a business outcome — it’s a calling to drive the industries we serve forward by choosing to do business differently.

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Reviews from business leaders like you.

You should judge your Professional Monitoring partner on a bad day, not a good one. So when it comes to judging us, don’t just take our word for it — these voices from the industry have real stories to share.

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