WORLD-CLASS INNOVATION & TECHNOLOGY, SERVICE POWERED BY PEOPLE.

We are a Professional Monitoring service provider, delivering human compassion and judgment to safety, security, and smart technology at scale.

What you do is what we do.

Whether you’re big or small, are just-launched or generations-deep, you deserve a partner with the experience, commitment, and infrastructure to advance your business goals. Your next chapter starts here.

Uncommon quality. Everywhere.

Even the indifferent will notice the difference. See how 30-years of experience and a philosophy of never-ending investment redefine what’s possible with Professional Monitoring.

Our Monitoring Centers

Two types of facilities, one set of high standards. Your Professional Monitoring services are provided by two multi-redundant, hardened Command Centers and one secure Hosted Customer Care Center, all staffed 24/7/365. No provider invests more in the infrastructure that serves you and your customers.

EXPERIENCE THE DIFFERENCE

People & Training

There’s nothing artificial about our intelligence. Professional Monitoring is highly-specialized customer service, so people are the heart of everything we do. From recruiting to training to quality assurance, we build and grow the best team in the business to deliver the best for your business.

WHY IT MATTERS

Technology & Innovation

If you aren’t moving forward, you’re moving backward. MPLS-connected full-volume data centers, CTIintegrated switching gear, private SONET rings, 22 in-house app developers… You deserve a partner who never stops investing in the hardware, software, and expertise powering the core service behind your business.

SEE THE INVESTMENTS

If it were easy, everyone would have done it

No Professional Monitoring provider invests more in pursuit of their mission. Full stop. Why? Because to us, a mission is more than a means to a business outcome — it’s a calling to drive the industries we serve forward by choosing to do business differently.

GET TO KNOW US

Reviews from business leaders like you.

You should judge your Professional Monitoring partner on a bad day, not a good one. So when it comes to judging us, don’t just take our word for it — these voices from the industry have real stories to share.

SEE ALL THE TESTIMONIALS

They are the most thorough monitoring center we have ever seen.

When we became a Rapid Response Dealer, they told us that they were committed to investing in techno...

Marshall Resnick

Ultimate Security Systems, Inc.

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If you want to be number one, you have to partner with the best, not the cheapest

My business performs at a high level, so it is important for us to partner with a high level provide...

Richie Petitbon

Petitbon Alarm Company

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Nobody takes it to the Nth degree like they do

People in the industry I trusted told me Rapid was the best. As an engineered fire systems integrato...

Rex Verley

NextGen Monitoring

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They are human support in a technical world

When we first visited Rapid Response we were only considering PERS monitoring services and had no in...

Keith Fisher

Keyth Security

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We are an independent company located in Colorado, but Rapid’s service makes us feel like they are right next door.

We are an independent company located in Colorado, but Rapid’s service makes us feel like they are...

John Holder

Holder Security

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