In-house programming brings you two distinct advantages. The first is priority development, and the second is perspective.
The answer is binary: either your software is built by in-house developers who deeply understand your industry and unique business needs— or not. In-house Software Development is not standard in every monitoring center. In fact, it’s downright rare. We invested in staffing this team because we believe it’s necessary to deliver the quality tools and experience that you and your customers deserve.
You can tell when software is built by someone who doesn’t get your industry— but you won’t get that from our developers. Our suite of connectivity applications includes unique account management tools, specialized API connections to leading CRMs, and dedicated apps specifically created for our Dealers and their customers.
Immediate security updates, intuitive & common-sense features, and engaging tools for your customers: all included with our standard offering at no additional cost. That’s the power of having exclusive & proprietary applications built by a team of programmers who know the nuances of your industry. RapidMobile is one of our Dealers’ favorites.
The award-winning rapidSMS was successful because our team developed it in close partnership with an alpha-test group of Dealers based on their real-world requests and feedback. This process produced an alarm management platform that your customers will value because it increases the value of your service–and they already know how to use it.
Quality service begins with quality connections. Custom integrations with leading platforms are part of the standard value you get through your partnership with us, thanks to the Programming & Software Development team. APIs (Application programming interface) for data and/or signal management with third-party vendors enable account activation, signal transmission, viewing event history, updating account information, managing emergency contacts, and much, much more.
Have your own platform, portal, or software ecosystem for your customers? No problem. Our Programming & Software Development Team also performs integrations that enable configuring custom action plans & auto-processes within our alarm monitoring automation platform, a highly advanced SQL/Linux-based processing platform, via a secure connection to your application. This integration provides direct data flow from our monitoring center floor into the back-end of your software. Add value for your customers with custom integrations written by our team.