An app-free alarm management platform providing customers with real-time notification & control of events.
rapidSMSgen3 is proven to prevent up to 40% of false alarms and dispatches. It notifies your customers instantly of an alarm via text message with important information needed to make critical decisions in real time, with the ability to take action quickly.
A link in the rapidSMS message takes your customers to an interactive window allowing them to respond to the alarm with simple push-button controls. Customers can quickly cancel a false alarm, request an emergency dispatch, chat with other contacts, contact the monitoring center, or send you timely service inquiries.
rapidSMSgen3 is compatible with all mobile devices and does not require the user to download and install an app. The service is brandable and allows you to modernize legacy systems with a contemporary interface that supports any professionally monitored account regardless of the equipment that is installed at the premises.