Veteran Experiences And Success Stories | RRMS

Military Spotlights

Joshua Chagnon. Senior Support Engineer.

Joshua Chagnon

Rapid Response’s mission to protect life and property was appealing as a USAF Security Forces Veteran. My mission while serving was to keep people safe and protect government assets from enemies foreign and domestic. While the constant deployments took a toll on me, the passion to make a difference never changed.

The best resources that Rapid Response offers are the flexibility and investment in its people. I continued to serve in the National Guard when I came off active duty. Management worked with me on scheduling to give me the time off I needed when duty called and ensured me that my position was still here for me when I returned.

Portrait of J Lopez

Jose Lopez

Rapid Response is a company that serves the community in ways that protect and prevent loss of life and property. When I found out that the company monitors alarm systems throughout the nation and beyond our borders, it solidified my commitment to serving the nation even more. I really enjoy the structured environment and knowing exactly what to do every day – there’s never a dull moment.

Additionally, the teamwork environment was very appealing to me. Everyone wants to see you succeed and do well – if you’re struggling with something, the supervisors, your peers, and the training team are always available to ensure you get guidance. Along with the excellent support system fostered here at Rapid Response, the skills I acquired in the military – stress management and multitasking – have helped me become successful in my role. There is always something new to learn every day. I am extremely appreciative of having the opportunity to work here.

Joseph Finney

I was in the Air Force for 25 years. When I started planning my return to civilian life, I knew I wanted a job where I could still contribute to our society and make a positive impact. At Rapid Response, I can contribute to the feeling of safety and security,  which is very meaningful to me.

In the Air Force, I worked on large-scale communication and telecommunication systems for over 10 years. Over time my role evolved and became more IT-based.

I’ve led teams of IT technicians in a variety of different conditions, which were not exactly ideal. From tents in the middle of a field, equipment set-ups in the pouring rain, and in condemned buildings in Turkey, I was able to successfully lead teams. After those pivotal experiences, I am confident that the flexibility and resiliency that I have earned as a leader will allow not only me, but my entire team to thrive and grow.

Lawrence Smith

For four years, I served in the United States Marine Corps as a Personnel Clerk. In the Military I maintained personnel records, performed audits, and prepared documentation containing personnel information.

Rapid Response has always done a great job highlighting services available to Veterans. The HR team always lets us know about special events, programs, and community resources for Veterans.

My favorite aspect of being on #TeamRapid is knowing that the work I do makes a difference. Each alarm or call we take can potentially be an emergency and I take pride in knowing that I played a part in getting someone the help that they need.

Kirsten Beasley-Osborne

Inspired by the legacies of my grandfathers, who served in WWII, I was the first woman in my family to join the military. During my four years in the U.S. Army, I worked in Personnel Administration attached to an Engineering Unit at Ft. Drum and was briefly stationed in Iraq. I was committed to protecting my country, family, and community.

By the time I began working with Rapid Response as an independent contractor, I had earned 20 years of experience in law enforcement, security, fire service, education, and business. The profound sense of community was overwhelming, and when I was invited to join the Corporate Security team full-time, I happily accepted the offer.

At Rapid Response, military and veteran employees are celebrated and supported. My Director and the executives trust and appreciate the work I do, and it has empowered me to continue doing all I can to protect life and property. It has been a great honor to protect the lives of those who protect others and to continue serving my community.

Ryan Campillo

I served in the Army as a Unit Supply Specialist for three years. My responsibilities included overseeing inventory, transporting soldiers, and maintaining vehicles and weapons.

Whether I was out in a snow-covered city in Germany or in the middle of a forest in a downpour, I had to make sure my unit was battle-ready at a moment’s notice.

When I learned Rapid Response’s mission was to save lives and property, I knew the company was the perfect fit for me. It’s not just a job — it’s a career where I can succeed, grow, and use my skills to protect others.

My favorite aspect of being a member of #TeamRapid is the work-life balance. Rapid Response is dedicated to ensuring employees are well taken care of, and in return, we can go above and beyond to make people safer every minute of the day.