– Rapid Response releases RapidWeb3k Apps for Google Android™ and Apple® iOS®.
– Rapid Response launches AMBER (Automated Bench Test Response), a bench-testing system utilizing speech recognition technology.
– Rapid Response launches IRIS (Inbound Response Interface System), an enhanced processing platform for managing inbound calls, fully integrated with stages™.
– Rapid Response releases MySecurity Account, an online account management service for dealer clients.