– In Rapid Response New York, a new Monitoring Center, Employee and Dealer Training Center, and New Training and Sales and Marketing office spaces opened.
– Rapid Response California expansion from 21,500 sq. ft. to 35,000 sq. ft. initiated.
– Honored by the CenterState CEO as an Economic Champion for employee growth.
– Initiatives in false-alarm reduction through Electronic Notification using Group Chat, SMS, Push Notification, eMail and post-dispatch automation.