Triangulum AI™ | Rapid Response Monitoring Services

What Is Triangulum AI™?

A mission critical software system™ designed to position our Dealers for success. Triangulum AI™ (TRM) is a proprietary technology developed by our on-staff, never out-sourced, Software Engineering Team.

Industry-Leading Technology

Triangulum AI ™(TRM) takes professional monitoring to the next level with integrations like
Dynamic Workflow, Presence Awareness, and the Alarm Validation Scoring Standard (AVS-01). These features leverage AI
and smart technology to improve efficiency and alarm response.

Dynamic Workflow

In real-time, Triangulum AI™ modifies workflows, accounting for factors like distance, temperature, weather, time, and location. Any additional data your customer’s alarm provides can alter an action plan, giving our Specialists a path to provide the best possible service to your customers. With professional monitoring, a one-size-fits-all approach isn’t the answer. Dynamic Workflow transforms alarm monitoring to ensure your customers get the protection they deserve.

Presence Awareness

Upon receipt of an alarm, Triangulum AI™ can obtain real-time presence data that helps drive a custom response, giving customers what they need in the moment. Presence Awareness delivers vital information like who is currently or was last at the home or business. This data modifies workflows to reduce false alarms and streamline response. Equipped with situational awareness, authorities’ response becomes safer and more efficient.

AVS-01 Alarm Scoring Standard

Rapid Response was the first third-party Monitoring Center to launch the AVS-01 Alarm Validation Scoring Standard and earn the Underwriter’s Laboratories UL-CAVS listing.

Developed by The Monitoring Association, AVS-01 aims to make dispatch for burglary alarms more efficient and safe for the authorities. When an alarm goes off, Triangulum AI™ immediately begins analyzing customer data points.  From the time that we receive the alarm, TRM is constantly assessing incoming data. The program determines the appropriate priority level which is then conveyed at the time of the dispatch request. 

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TRM AI™ Dealer Portal

Soon to be released, this new, robust, account management portal alleviates your pain points and delivers an enhanced account management experience. The portal provides a suite of features including a customizable dashboard interface allowing you to place your most important data at your fingertips. Real-time account management has never been easier. Stay tuned for more details about this exciting release!

MARKETING SUPPORT ENGINE

Conveniently located in the TRM AI™ Dealer Portal, you’ll find endless resources to help your company succeed. Our Marketing Support Engine is filled with Toolkits containing cut sheets, e-blasts, social media posts, photos, and videos to help your company market to customers. Add your company’s logo with a press of a button. In seconds, you’ll have ready-to-use marketing materials to help grow your business.

Your Vision Shapes The Future

Our software is consistently improved to keep the user experience unparalleled. Our on-staff team understands the intricacies of your business, and we are always searching for opportunities to integrate your feedback and build solutions that keep you working seamlessly. Your input directly influences the future of our platforms.