Since standards dictate how you do installations and where systems are monitored, it’s extremely important to understand how they come into being. TMA President and VP of Technology and Innovation at Rapid Response, Morgan Hertel, shares the behind-the-scenes process.
Central Station as a Service (CSaaS) is rapidly opening opportunities for Security Dealers to scale, without the investment in technology. Learn how this business model can level up your company.
The professional monitoring industry has expanded beyond security, opening major opportunities to target new markets and diversify service offerings.
An increasing number of jurisdictions are requiring video verification to respond to alarms. Read this step-by-step guide for Security Dealers to deploy it right.
Professional monitoring enhances the power of security systems. Learn how Security Dealers can push the value of 24/7 staff for real-time monitoring to grow their subscriber base.
Though we may never eliminate false alarms — expertise, technology, engagement, communication, cooperation, and education are moving our industry forward. Learn what role you play in the ongoing efforts.
There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Video and audio verification are helping to reduce calls for service, but more is needed to combat the human error of false alarms.
What exactly are location services and how do they work? Here’s how GPS, WiFi, cell towers and beacons work to pinpoint a location.
