Morgan Hertel | VP of Technology & Innovation, Author at Rapid Response Monitoring Services
row of servers with table with head set on it

Author: Morgan Hertel | VP of Technology & Innovation

The Real Cost of False Alarms

Red fire alarm on a wall

In some recent studies, including ones by Parks Associates, false alarms are one of the most distressing and problematic events that can occur for a subscriber or security system user.

Category: Commercial Fire Integrators | Dealer Marketing Tips | Enterprise Systems Integrators | Independent Alarm Dealers | Industry Innovators | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters | Uncategorized
READ MORE

AI, Deep Learning Could Revolutionize the Alarm Industry

Ai deep learning graphic for the alarm industry

There hasn’t been a lot of focused work to leverage the use of AI to modify real-time workflow based on information from disparate systems.

Category: Commercial Fire Integrators | Enterprise Systems Integrators | Independent Alarm Dealers | Industry Innovators | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters
READ MORE

Adding Perspective on Today’s AI Abilities

A face model made of tiny cubes. In the corner reads "Rapid Response Monitoring In The News."

While current AI applications excel in object recognition, challenges persist in understanding intent during security incidents. Explore the potential of AI in transforming traditional security practices, emphasizing consistent, subscriber-focused responses.

Category: Commercial Fire Integrators | Enterprise Systems Integrators | Independent Alarm Dealers | Industry Innovators | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters
READ MORE

What Goes Into Creating and Approving Industry Standards? More Than You Think

A man talking to two coworkers. In the corner it says "Rapid Response Monitoring In The News."

Since standards dictate how you do installations and where systems are monitored, it’s extremely important to understand how they come into being. TMA President and VP of Technology and Innovation at Rapid Response, Morgan Hertel, shares the behind-the-scenes process.

Category: Commercial Fire Integrators | Enterprise Systems Integrators | Independent Alarm Dealers | Industry Innovators | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters
READ MORE

Evolving Technology & Costs: The New Paradigms in Monitoring

There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.

Category: Commercial Fire Integrators | Enterprise Systems Integrators | Independent Alarm Dealers | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters
READ MORE

Why Central Stations Must Adapt to These Changing Consumer Communications

A smart phone graphic over a city skyline with symbols of computers syncing together.

Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.

Category: Commercial Fire Integrators | Enterprise Systems Integrators | Independent Alarm Dealers | IOT & Smart Home Innovators | Medical & Life Safety Providers | Monitoring Matters
READ MORE


Featured Articles