Rapid Response has never contemplated an at-home monitoring model. There are three main factors that steered us in that direction: Reliability of power and internet connection, data security, and quality of customer service.
Our relationship with eero enables Dealers to offer their customers secure and reliable whole mesh Wi-Fi to enhance smart home security devices.
AVS-01 was designed to enhance professional monitoring services, communication to ECC/PSAPs and open opportunities for Security Dealers.
Since standards dictate how you do installations and where systems are monitored, it’s extremely important to understand how they come into being. TMA President and VP of Technology and Innovation at Rapid Response, Morgan Hertel, shares the behind-the-scenes process.
The professional monitoring industry has expanded beyond security, opening major opportunities to target new markets and diversify service offerings.
An increasing number of jurisdictions are requiring video verification to respond to alarms. Read this step-by-step guide for Security Dealers to deploy it right.
Professional monitoring enhances the power of security systems. Learn how Security Dealers can push the value of 24/7 staff for real-time monitoring to grow their subscriber base.
Though we may never eliminate false alarms — expertise, technology, engagement, communication, cooperation, and education are moving our industry forward. Learn what role you play in the ongoing efforts.
There will be several new “paradigms” emerging all of which will impact the costs of monitoring. As an industry, we need to consider them very carefully.
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
