Why Central Stations Must Adapt to These Changing Consumer Communications
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Central stations and call centers need to be able to meet the demands of different standards to be able to serve their clients and end users universally and effectively.
Video and audio verification are helping to reduce calls for service, but more is needed to combat the human error of false alarms.
What exactly are location services and how do they work? Here’s how GPS, WiFi, cell towers and beacons work to pinpoint a location.